Policies
Shipping
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated Shipping Times
North America: 3-5 business days. I always do my best to meet these times, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns and Exchanges
I gladly accept returns and exchanges
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Wholesale
For large custom orders, message me. Price breaks are available for orders of 6 or more.
